Effective Date: 11/23/25
At Coastal Compounds, we prioritize the purity, integrity, and proper handling of our research materials. Due to the nature of our products, we enforce a strict All Sales Are Final policy.
Due to the potential for product degradation, temperature sensitivity, and contamination risks, we cannot accept returns or exchanges on any research products, research chemicals, or bacteriostatic water.
Once a package leaves our facility, we lose control over the chain of custody and storage conditions. Therefore, we cannot restock or resell returned items. This policy ensures that every customer receives brand-new, unadulterated research materials that have been stored correctly.
All sales are final. Please review your order carefully before submitting.
Orders can be canceled only before they have shipped.
Once an order is processed and handed to the carrier, it cannot be canceled or refunded.
To request cancellation, contact support immediately. We cannot guarantee cancellation if the order is already in transit.
Coastal Compounds is not responsible for:
Packages marked as delivered by the carrier
Incorrect addresses provided by the customer
Stolen packages after delivery
If the carrier confirms delivery, we cannot issue refunds.
We recommend contacting your local carrier office for further assistance.
All products sold by Coastal Compounds are strictly intended for laboratory research only.
Not for human consumption
Not for medical, therapeutic, or veterinary use
Not FDA-approved
We reserve the right to deny refunds or returns if misuse is suspected.
We take fraud and attempted theft of services seriously.
Any customer who initiates a chargeback without contacting us first to resolve a legitimate issue will be permanently banned from our website and all affiliated networks.
We utilize strict fraud detection services. Suspicious orders may be cancelled and refunded immediately at our discretion.
All products sold by Coastal Compounds, LLC are strictly for laboratory research purposes only. They are not intended for human consumption, veterinary use, or cosmetic application.
Any communication or inquiries suggesting that products will be used for human consumption will result in the immediate cancellation of the orer and a ban from our store. No refunds will be issued for orders cancelled due to violations of our Terms of Service regarding Research Use Only.
To initiate a request, contact our support team:
Email: admin@coastalcompounds.net
Include:
Full name
Order number
Photos (if applicable)
Explanation of the issue
Our team will review your request within 1–2 business days.
Coastal Compounds may update this Return & Refund Policy at any time to reflect changes to our processes, product offerings, or compliance requirements. Updates become effective immediately upon posting.